Have you checked that we can offer service? And we do? Great.
Movistar with Benefits offers three packages, two of which include a landline, along with up to 20Mb ADSL download.
More than enough if you want to watch UKTV for example. (1.1Mb standard, 3.2Mb HD)
ADSL + landline
UK & Spain
Calling line with free calls to Spain and UK landlines and unlimited ADSL broadband
- 1000 minutes of free calls to Spanish landlines and 300 minutes of calls to landlines in the UK.
- The cost: 39,90€ including line rental + IVA (48,28€ per month)
Calling line with free calls to Spain and unlimited ADSL broadband
- 1000 minutes of free calls to Spanish landlines only.
- The cost: 32,05€ including line rental + IVA (38,78€ per month)
Unlimited broadband with a free 4 port WiFi router and up to 20Mb internet speed*
*The actual speed received depending largely on your distance from the local exchange.
Further calls to UK landlines are 3 cents + IVA/minute and calls to UK mobiles are 5 cents + IVA/minute. For rates for other countries, click here.
If you are ordering a new line there is an additional cost of 60€ + IVA for line and router installation and internet set up at home. There is a 12 month contract period with cancelation charges within contract period of 30€ + IVA.
And remember if you are switching from another provider there is a standard charge of 30€ + IVA for a Movistar technician to bring the router and install. If you prefer to receive the router by courier without extra charge and install yourself please let us know when ordering.
This service can be suspended for a maximum of 6 months at a time. Each time you suspend your line + ADSL you will pay a one-off charge of 30€ + IVA for the months it is suspended.
”Naked” unlimited ADSL
Just ADSL, no possibility to make or receive calls. No contract but service cannot be suspended.
Unlimited broadband with a free 4 port wifi router and up to 20Mb internet speed*
*As with non “naked service”, actual speed depends on distance from the local exchange.
This service can only be ordered as a new installation and there is an additional cost of 95€ + IVA for installation and set up. There is no contract period. If you port your line to us from another operator we need to set it up as either option 1 or 2.
- Installation of a new line and ADSL normally takes less than one week.
- You can switch landline and ADSL from any other operator in Spain except Movistar.
- Movistar with Benefits customer service is available in English. The service and router are from Movistar.
All billing and payments are done through MWB, not Movistar. Payment is by direct debit monthly from a Spanish bank account. The first invoice is issued at the beginning of the month after contracting and will include any installation and set up costs and the first monthly payment.
If you do not have a bank account or wish to have the service for a limited time period (4 months of more) we can calculate a fixed cost for the time period and you can pay us by bank transfer or cash into our bank account (only for “naked” ADSL). This payment must be made before the service is installed.
If you have any questions or concerns, please don’t hesitate to…